Refund and Returns Policy (Effective Date: 12/12/2024)
fymon.site strives to provide the best customer experience. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns
You can return items within 30 days of receiving your order for a full refund or exchange. To qualify for a return, the item must be unused, in its original packaging, and in resellable condition.
How to Return
- Contact us at info@fymon.site or by phone at (261) 385-5226 to initiate the return process.
- Once your return is approved, we will provide a return shipping label.
- Please ensure the product is securely packed to avoid damage during shipping.
Refund Process
Once we receive and inspect the returned item, we will process your refund to the original payment method within 7-10 business days. Shipping fees are non-refundable.
Exemptions
Some items may not be eligible for return due to hygiene or safety reasons. These include, but are not limited to, personal care products, opened electronics, and perishable goods.
Contact Us
Street: 45071 Royal Dr, King City, California, 93930
Phone number: (261) 385-5226
Email: info@fymon.site
Website: fymon.site